The Leadership Blog

Leadership, Culture, Communication, Rewards, Training, Hiring, Contractors, Vendors, Customer Service Brittany Simmons Leadership, Culture, Communication, Rewards, Training, Hiring, Contractors, Vendors, Customer Service Brittany Simmons

The “My Pleasure” Principle

It has been 25 years since I completed my time at Chick-fil-A, and yet I continue to learn from my experiences there. The “my pleasure” culture provides some powerful lessons for leaders and organizations of all types; here are a few of those lessons for you to consider.

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